The Support You Need,
For The Cause You Love

WordPress monthly support for World Changers

We take care of WordPress so you can get back to changing the world.

Sign Up
summit-pattern-7

Trying to make a difference in the world but struggling with your WordPress website?

Support Page - Collage Thumb

We're Here To Help

We focus on nonprofits, NGO's, social entrepreneurs... or anyone that is looking to change the world.

We take care of everything WordPress so you can get back to doing what you do best.... changing the world.

Life Is Too Short

Don't waste it struggling with your website, your cause is way too important!

A Secure Website

We keep your website safe, bug-free and back it up regularly, so you never have to worry about it.

We're There For You

Need help? Just let us know and we will get right on it. We're there when you need us.

summit-pattern-2

Ready to get started?

Choose Your Plan

 

   

  • All Basic Features (See below)  Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.
  • Support Tickets  A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.
  • Reduced Rate for additional work  Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).
  • Online WordPress Video Training  All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.
  • Uptime Monitoring  With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.
  • Malware Cleanup / Repair  If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.
  • Online Donations  If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.
  • eCommerce  Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)
  • 2 Hours of Dev Time Per Month  Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)
  • 1:1 Coaching / Strategy  Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.
  • Priority Support
  • After Hours Emergency Support  Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.

Starter

$97 / Month

  • All Basic Features (See below)  Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.
    ✅
  • Support Tickets  A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.
    3 tickets per month  You may open 3 support tickets per month. Anything that takes us 30 minutes or less to do.
  • Reduced Rate for additional work  Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).
    ✅
  • Online WordPress Video Training  All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.
    ✅
  • Uptime Monitoring  With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.
    ❌
  • Malware Cleanup / Repair  If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.
    ❌
  • Online Donations  If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.
    ❌
  • eCommerce  Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)
    ❌
  • 2 Hours of Dev Time Per Month  Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)
    ❌
  • 1:1 Coaching / Strategy  Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.
    ❌
  • Priority Support
    24 hour response  We will respond and begin work on your issue within 24 hours. Monday - Friday from 8am to 7pm Central Time.
  • After Hours Emergency Support  Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.
    ❌
Get Started

Premium

$147 / Month

  • All Basic Features (See below)  Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.
    ✅
  • Support Tickets  A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.
    Unlimited, 1 at a time  You can open an unlimited number of support tickets, but they must be opened one at a time
  • Reduced Rate for additional work  Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).
    ✅
  • Online WordPress Video Training  All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.
    ✅
  • Uptime Monitoring  With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.
    ✅
  • Malware Cleanup / Repair  If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.
    ✅
  • Online Donations  If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.
    ✅
  • eCommerce  Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)
    ✅
  • 2 Hours of Dev Time Per Month  Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)
    ❌
  • 1:1 Coaching / Strategy  Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.
    ❌
  • Priority Support
    8 hour response  We will respond and begin work on your issue within 8 hours. Monday - Friday from 8am to 7pm Central Time.
  • After Hours Emergency Support  Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.
    ❌
Get Started

World Changer

$497 / Month

  • All Basic Features (See below)  Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.
    ✅
  • Support Tickets  A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.
    Unlimited, 3 at a time  You can open an unlimited number of support tickets, and you can submit 3 at a time
  • Reduced Rate for additional work  Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).
    ✅
  • Online WordPress Video Training  All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.
    ✅
  • Uptime Monitoring  With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.
    ✅
  • Malware Cleanup / Repair  If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.
    ✅
  • Online Donations  If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.
    ✅
  • eCommerce  Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)
    ✅
  • 2 Hours of Dev Time Per Month  Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)
    ✅
  • 1:1 Coaching / Strategy  Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.
    ✅
  • Priority Support
    4 hour response  We will respond and begin work on your issue within 4 hours, including the After Hours Emergency Support
  • After Hours Emergency Support  Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.
    ✅
Get Started

All of our plans include:

Support Tickets  A support ticket is any job that takes us 30 minutes or less to complete.

WordPress Updates  We keep your WordPress up-to-date and secure. Keeping you safe from one of the most common security issues with WordPress.

Plugin Updates  We safely update your plugins to the latest versions, and if there are issues we roll back to the previous version and figure out what is wrong.

Daily Offsite Backups  Daily backups of your site stored in the cloud for easy restoring. It's not a matter of IF but WHEN you will need a backup, let us take care of it for you.

Security Monitoring  We monitor your sites security for any potential vulnerabilities or threats.

Site Optimizations  We scan your site performance, perform optimizations and give recommendations to ensure your site is running fast and smooth.

Premium Plugins  As WordPress Developers we have access to tons of plugins that you would normally have to pay for. Our clients get them for free. All part of the benefit of being a member of our community.

Monthly Office Hours  Have questions, want to ask us what we think about a plugin or website strategy? Join us for our "members only" office hours to discuss it all.

Monthly Webinars / Trainings  Looking for the most up to date strategies and tactics? Join us for our monthly webinars where we share what is working now and how you can maximize your online presence.

Ongoing Support

We Make Your Life easier

This is the BIG ONE!

Unlimited small jobs (30 min. or less).
Need help with something not covered in the items above?
No problem.  Just submit a request and we will get to work on it ASAP.

Here are just a few examples of how we can help:

Automated Offsite Backups

Secure Automated Cloud Backups that can be restored immediately.  You an select Weekly or Daily backups for total piece of mind.

Security

Worried your site will get hacked? We harden your instance of WP and continuously scan for threats, and even fix them if something does happen.

Speed Improvements

Reduce your page loading time, bounce rate and search engine optimization with our performance and speed improvements.

Search Engine Optimization

Increase your search engine traffic with training, plugins and an annual Search Engine Optimization (SEO) audit.

Training

All members get a full library of WordPress training videos as well as monthly live webinars on all things WordPress and website.

Design Tweaks

Align your brand with your theme by updating colors, images, logos, fonts, or anything else you can think of.

WordPress and Plugin Updates

Save you time and hassle by keeping all of your plugins and WordPress itself updated with the latest versions. This is also the best way to protect your site against hackers!

Best Practices

We research and test all of the latest tools and best practices to help you fully optimize your website and your visitors experience. We will review your site and provide training and suggestions on how we can improve it together.

Support Via Inbox

No log-ins, passwords or ticket numbers!
All of our support happens right in your email inbox. Just email us and you're done. When it's ready we'll email you back!

How it works

Trisummit Solutions Support

We start by fully auditing your current site and making improvements - adding backup, security measures, site speed improvements and more. Once your site is secured and cleaned up we provide you a detailed Website Audit on the work we did and give you some ideas for further improvement.

Now for the best part.  We are here for you, on call to fix any small issues you request and to always be looking for ways to improve your site overall.

Support Page - How It Works - Image

HERE IS HOW THE SUPPORT WORKS:
(AS EASY AS 1, 2, 3)

1. Submit your request via email

A "request" can be any small WordPress job that takes us 30 min. or less to complete - a question, an update, fixing a bug, HTML or CSS updates, etc.

2. We Finish The Job Within 48 Hours

(Usually much quicker)
Our #1 priority is to fix your issues as soon as possible and wow you with our support.

3. You Get Back To Changing The World

Just submit your Request and then don't worry about it. You can get back to being a World Changer and we will let you know as soon as the request is completed... then you can submit another!

Common Ongoing Support Tasks Include: 
Content updates, Plugin research and setup, Theme or stylesheet changes, Embedding 3rd-party scripts, Server or DNS changes, Configuring forms, cleaning up CSS issues, general WP questions and assistance, etc. Or anything else that takes us less than 30 min! (would probably take you way more than 30 min!)

summit-pattern-3

Ready to get started?

Choose Your Plan

 

   

  • All Basic Features (See below)  Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.
  • Support Tickets  A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.
  • Reduced Rate for additional work  Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).
  • Online WordPress Video Training  All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.
  • Uptime Monitoring  With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.
  • Malware Cleanup / Repair  If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.
  • Online Donations  If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.
  • eCommerce  Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)
  • 2 Hours of Dev Time Per Month  Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)
  • 1:1 Coaching / Strategy  Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.
  • Priority Support
  • After Hours Emergency Support  Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.

Starter

$97 / Month

  • All Basic Features (See below)  Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.
    ✅
  • Support Tickets  A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.
    3 tickets per month  You may open 3 support tickets per month. Anything that takes us 30 minutes or less to do.
  • Reduced Rate for additional work  Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).
    ✅
  • Online WordPress Video Training  All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.
    ✅
  • Uptime Monitoring  With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.
    ❌
  • Malware Cleanup / Repair  If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.
    ❌
  • Online Donations  If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.
    ❌
  • eCommerce  Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)
    ❌
  • 2 Hours of Dev Time Per Month  Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)
    ❌
  • 1:1 Coaching / Strategy  Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.
    ❌
  • Priority Support
    24 hour response  We will respond and begin work on your issue within 24 hours. Monday - Friday from 8am to 7pm Central Time.
  • After Hours Emergency Support  Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.
    ❌
Get Started

Premium

$147 / Month

  • All Basic Features (See below)  Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.
    ✅
  • Support Tickets  A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.
    Unlimited, 1 at a time  You can open an unlimited number of support tickets, but they must be opened one at a time
  • Reduced Rate for additional work  Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).
    ✅
  • Online WordPress Video Training  All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.
    ✅
  • Uptime Monitoring  With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.
    ✅
  • Malware Cleanup / Repair  If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.
    ✅
  • Online Donations  If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.
    ✅
  • eCommerce  Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)
    ✅
  • 2 Hours of Dev Time Per Month  Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)
    ❌
  • 1:1 Coaching / Strategy  Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.
    ❌
  • Priority Support
    8 hour response  We will respond and begin work on your issue within 8 hours. Monday - Friday from 8am to 7pm Central Time.
  • After Hours Emergency Support  Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.
    ❌
Get Started

World Changer

$497 / Month

  • All Basic Features (See below)  Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.
    ✅
  • Support Tickets  A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.
    Unlimited, 3 at a time  You can open an unlimited number of support tickets, and you can submit 3 at a time
  • Reduced Rate for additional work  Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).
    ✅
  • Online WordPress Video Training  All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.
    ✅
  • Uptime Monitoring  With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.
    ✅
  • Malware Cleanup / Repair  If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.
    ✅
  • Online Donations  If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.
    ✅
  • eCommerce  Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)
    ✅
  • 2 Hours of Dev Time Per Month  Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)
    ✅
  • 1:1 Coaching / Strategy  Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.
    ✅
  • Priority Support
    4 hour response  We will respond and begin work on your issue within 4 hours, including the After Hours Emergency Support
  • After Hours Emergency Support  Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.
    ✅
Get Started

All of our plans include:

Support Tickets  A support ticket is any job that takes us 30 minutes or less to complete.

WordPress Updates  We keep your WordPress up-to-date and secure. Keeping you safe from one of the most common security issues with WordPress.

Plugin Updates  We safely update your plugins to the latest versions, and if there are issues we roll back to the previous version and figure out what is wrong.

Daily Offsite Backups  Daily backups of your site stored in the cloud for easy restoring. It's not a matter of IF but WHEN you will need a backup, let us take care of it for you.

Security Monitoring  We monitor your sites security for any potential vulnerabilities or threats.

Site Optimizations  We scan your site performance, perform optimizations and give recommendations to ensure your site is running fast and smooth.

Premium Plugins  As WordPress Developers we have access to tons of plugins that you would normally have to pay for. Our clients get them for free. All part of the benefit of being a member of our community.

Monthly Office Hours  Have questions, want to ask us what we think about a plugin or website strategy? Join us for our "members only" office hours to discuss it all.

Monthly Webinars / Trainings  Looking for the most up to date strategies and tactics? Join us for our monthly webinars where we share what is working now and how you can maximize your online presence.

Frequently Asked Questions

Questions? Look for the answer below or contact us directly.

Get Started

Want to chat?
Contact us directly and let us know.

Scroll to Top