Trying to make a difference in the world but struggling with your WordPress website?
We're Here To Help
We focus on nonprofits, NGO's, social entrepreneurs... or anyone that is looking to change the world.
We take care of everything WordPress so you can get back to doing what you do best.... changing the world.
Ready to get started?
Choose Your Plan
- All Basic Features (See below) Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.
- Support Tickets A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.
- Reduced Rate for additional work Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).
- Online WordPress Video Training All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.
- Uptime Monitoring With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.
- Malware Cleanup / Repair If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.
- Online Donations If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.
- eCommerce Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)
- 2 Hours of Dev Time Per Month Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)
- 1:1 Coaching / Strategy Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.
- Priority Support
- After Hours Emergency Support Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.
Starter
$97 / Month
-
All Basic Features (See below) Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.✅
-
Support Tickets A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.3 tickets per month You may open 3 support tickets per month. Anything that takes us 30 minutes or less to do.
-
Reduced Rate for additional work Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).✅
-
Online WordPress Video Training All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.✅
-
Uptime Monitoring With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.❌
-
Malware Cleanup / Repair If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.❌
-
Online Donations If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.❌
-
eCommerce Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)❌
-
2 Hours of Dev Time Per Month Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)❌
-
1:1 Coaching / Strategy Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.❌
-
Priority Support
24 hour response We will respond and begin work on your issue within 24 hours. Monday - Friday from 8am to 7pm Central Time.
-
After Hours Emergency Support Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.❌
Premium
$147 / Month
-
All Basic Features (See below) Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.✅
-
Support Tickets A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.Unlimited, 1 at a time You can open an unlimited number of support tickets, but they must be opened one at a time
-
Reduced Rate for additional work Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).✅
-
Online WordPress Video Training All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.✅
-
Uptime Monitoring With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.✅
-
Malware Cleanup / Repair If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.✅
-
Online Donations If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.✅
-
eCommerce Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)✅
-
2 Hours of Dev Time Per Month Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)❌
-
1:1 Coaching / Strategy Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.❌
-
Priority Support
8 hour response We will respond and begin work on your issue within 8 hours. Monday - Friday from 8am to 7pm Central Time.
-
After Hours Emergency Support Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.❌
World Changer
$497 / Month
-
All Basic Features (See below) Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.✅
-
Support Tickets A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.Unlimited, 3 at a time You can open an unlimited number of support tickets, and you can submit 3 at a time
-
Reduced Rate for additional work Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).✅
-
Online WordPress Video Training All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.✅
-
Uptime Monitoring With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.✅
-
Malware Cleanup / Repair If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.✅
-
Online Donations If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.✅
-
eCommerce Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)✅
-
2 Hours of Dev Time Per Month Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)✅
-
1:1 Coaching / Strategy Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.✅
-
Priority Support
4 hour response We will respond and begin work on your issue within 4 hours, including the After Hours Emergency Support
-
After Hours Emergency Support Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.✅
All of our plans include:
Ongoing Support
We Make Your Life easier
This is the BIG ONE!
Unlimited small jobs (30 min. or less).
Need help with something not covered in the items above?
No problem. Just submit a request and we will get to work on it ASAP.
Here are just a few examples of how we can help:
How it works
Trisummit Solutions Support
We start by fully auditing your current site and making improvements - adding backup, security measures, site speed improvements and more. Once your site is secured and cleaned up we provide you a detailed Website Audit on the work we did and give you some ideas for further improvement.
Now for the best part. We are here for you, on call to fix any small issues you request and to always be looking for ways to improve your site overall.
HERE IS HOW THE SUPPORT WORKS:
(AS EASY AS 1, 2, 3)
1. Submit your request via email
A "request" can be any small WordPress job that takes us 30 min. or less to complete - a question, an update, fixing a bug, HTML or CSS updates, etc.
2. We Finish The Job Within 48 Hours
(Usually much quicker)
Our #1 priority is to fix your issues as soon as possible and wow you with our support.
3. You Get Back To Changing The World
Just submit your Request and then don't worry about it. You can get back to being a World Changer and we will let you know as soon as the request is completed... then you can submit another!
Common Ongoing Support Tasks Include:
Content updates, Plugin research and setup, Theme or stylesheet changes, Embedding 3rd-party scripts, Server or DNS changes, Configuring forms, cleaning up CSS issues, general WP questions and assistance, etc. Or anything else that takes us less than 30 min! (would probably take you way more than 30 min!)
Ready to get started?
Choose Your Plan
- All Basic Features (See below) Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.
- Support Tickets A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.
- Reduced Rate for additional work Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).
- Online WordPress Video Training All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.
- Uptime Monitoring With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.
- Malware Cleanup / Repair If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.
- Online Donations If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.
- eCommerce Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)
- 2 Hours of Dev Time Per Month Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)
- 1:1 Coaching / Strategy Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.
- Priority Support
- After Hours Emergency Support Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.
Starter
$97 / Month
-
All Basic Features (See below) Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.✅
-
Support Tickets A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.3 tickets per month You may open 3 support tickets per month. Anything that takes us 30 minutes or less to do.
-
Reduced Rate for additional work Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).✅
-
Online WordPress Video Training All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.✅
-
Uptime Monitoring With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.❌
-
Malware Cleanup / Repair If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.❌
-
Online Donations If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.❌
-
eCommerce Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)❌
-
2 Hours of Dev Time Per Month Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)❌
-
1:1 Coaching / Strategy Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.❌
-
Priority Support
24 hour response We will respond and begin work on your issue within 24 hours. Monday - Friday from 8am to 7pm Central Time.
-
After Hours Emergency Support Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.❌
Premium
$147 / Month
-
All Basic Features (See below) Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.✅
-
Support Tickets A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.Unlimited, 1 at a time You can open an unlimited number of support tickets, but they must be opened one at a time
-
Reduced Rate for additional work Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).✅
-
Online WordPress Video Training All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.✅
-
Uptime Monitoring With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.✅
-
Malware Cleanup / Repair If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.✅
-
Online Donations If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.✅
-
eCommerce Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)✅
-
2 Hours of Dev Time Per Month Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)❌
-
1:1 Coaching / Strategy Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.❌
-
Priority Support
8 hour response We will respond and begin work on your issue within 8 hours. Monday - Friday from 8am to 7pm Central Time.
-
After Hours Emergency Support Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.❌
World Changer
$497 / Month
-
All Basic Features (See below) Every one of our support plans includes tons of features including updates, backups, security monitoring, etc. See below for everything you get on ALL of our plans.✅
-
Support Tickets A "support ticket" is any support task that takes us 30 minutes or less to compelete. Not sure how long a task will take? Open a ticket and we can figure it out together. More info on what a "support ticket" includes in the FAQ below.Unlimited, 3 at a time You can open an unlimited number of support tickets, and you can submit 3 at a time
-
Reduced Rate for additional work Need additional help or custom website development work? No problem at all. Our support plans include a discounted hourly rate of $100/hr (Normally $125).✅
-
Online WordPress Video Training All plans also come with online video training loaded directly into your WordPress Dashboard. Forget hour to resize an image, install a plugin, update your menu, etc.? No problem at all, just watch one of the over 70+ videos and learn on the spot.✅
-
Uptime Monitoring With our Uptime Monitoring, we will know the second your website is offline or having an issue. This means we can have it fixed and back up before your you or your visitors even notice.✅
-
Malware Cleanup / Repair If for some reason your site does get infected with malware or hacked, we will clean it, repair it and have back to new ASAP. Total peace of mind.✅
-
Online Donations If you don't currently have a way to take online donations, we can set you up with an online donation form that meets your needs. Making it easy for your supporters to donate online.✅
-
eCommerce Selling products or services online using eCommerce or a shopping cart? No problem. We can support your eCommerce needs on our Premium and World Changer plans (Up to 20 products included.)✅
-
2 Hours of Dev Time Per Month Looking to get custom website development on a monthly basis? Have more advanced needs than what a typical support ticket includes? Our World Changer plan includes 2 hours of website development EVERY month ($200 value)✅
-
1:1 Coaching / Strategy Our World Changer plan also includes 1:1 Coaching. We hop on a call every month to discuss your site, your goals, and how best to accomplish those goals. Also included sn unlimited email coaching. Have a question or want feedback on an email you are planning to send? Let us know and we can provide feedback and suggestions. Of course, we can then use your customer website development hours to do the work.✅
-
Priority Support
4 hour response We will respond and begin work on your issue within 4 hours, including the After Hours Emergency Support
-
After Hours Emergency Support Normal support hours are Monday - Friday 8am to 7pm CT. After Hours Emergency Support for our World Changer package includes evening and weekend support for critical site issues.✅
All of our plans include:
Frequently Asked Questions
Questions? Look for the answer below or contact us directly.
Most definitely. Learn more about our Website Development services or contact us directly with any questions you might have.
Our monthly support plans are designed to support one website per plan. If you have more than one website you can sign up for a separate plan for each website.
We're good people and we have found our monthly clients to be good people as well. We focus on "small jobs", those requiring 30 min. or less. We also strive to support a reasonable number of tasks per client knowing that some months you may have more or less than our other clients. We will also let you know if you are stretching the friendship and will come up with a plan to move forward.
It means you can submit as many requests as you like in a month, but they must be submitted one by one. For example, you submit a task, we complete it, then you may submit another task.
If it feels like it's a small job, then go ahead and submit a request. If it is a small job, then we will fix it up for you right away. If it looks like it might fall outside of the 30 min. limit then we will let you know and try to work with your to break it up into smaller jobs so it may still fit in the limits. Sound fair?
We complete tasks within 2 business days, most within 24 hours. If you request a task over the weekend we generally take care of it on Monday but if it's an emergency we can jump on it right away if needed.
To ensure the happiness of ALL of our clients, we focus on small fixes and jobs. This means that any task that would take us 30 min. or less are in scope, and larger more complex tasks are out of scope. If you need us to complete a larger task we will work with you to break it down into smaller chunks to fall within the limit, or we may be able to squeeze in a larger task as an infrequent favor. Like we said, we are good people and have found our monthly clients to be good people as well... so we can probably work it out.
Not to worry, you can always order a single one-off 30 min. job for $79. Of course we think you would be crazy to do that when you can get a ton more done on your site by purchasing a monthly plan.. but hey, it's totally up to you.
After signing up we will need to get your login information and do a quick site check to make sure we can connect and activate your account. Once this is done you can submit your first request and our team will begin working on it right away.
No. Our monthly service is billed using recurring monthly charges on your credit card. There are no long term contracts to sign, set up fees or cancellation fees. Our clients retain us month over month because we provide an amazing service and we prove it every month.
We'll do everything we can to fix the hack and get you back up and running ASAP, even if it means going outside of the official scope of 30 minute jobs.
Simply open a request and we'll take care of you right away. We will be very sad and miss you terribly, but as we said there are no long term contracts forcing you to stay.
Yes. If you are not 100% satisfied with our service in the first 30 days we will refund your subscription. If it is beyond the first 30 days, you can cancel your service at any time and you will not be billed for the next month. No long term contracts, no tricks.
This may make us some enemies in the web development community but here goes...
We are sick and tired of so called "web professionals" holding their clients hostage after building them a website. You may be in this situation now. You had someone build you a site and now anytime you want to make a change or an update they charge you $100's of dollars and/or don't get back to you for weeks at a time. Well, this ends NOW! (Check out this blog post for the longer version)
We have spent our entire careers working in the public sector or supporting people and organizations to have a larger impact in the world through the use of technology. Now we are helping them break the shackles of shady "web developers".
Let Tech Freedom reign for all World Changers!
Looking to change the world? We can help.
Want to chat?
Contact us directly and let us know.
